Q: DOES SUN CENTRE ONLY SELL IN CERTAIN REGIONS OF THE WORLD
A: WE ARE A WORLDWIDE COMPANY AND WE SELL SERVICE SUPPORT OUR EQUIPMENT AROUND THE WORLD WITH USA AND CHINA BASED TECHS
Q: HOW LONG DO WE MAINTAIN RECORDS AND SUPPORT THE EQUIPMENT
A: WE MAINTAIN RECORDS, AND INFORMATION AS WELL AS PARTS FOR 15YEARS OR MORE, WE WILL ALSO OFFER UPDATES TO MACHINERY AS NEW TECHNOLOGIES ARE AVAILABLE
Q: DO WE HAVE A PARTS MANUAL AND CAN WE ORDER PARTS THROUGH USA
A: YES WE HAVE MANUALS FOR THE EQUIPMENT AND WILL HAVE DIRECT COMMUNICATION WITH OUR CUSTOMERS WHEN ORDERING PARTS AND TOOLING, WE OFFER ENGINEERING SERVICES FOR POUCH DESIGN AND TOOLING, WE ALSO STOCK MANY ITEMS AT THE USA OFFICE AND A FULL COMPLEMENT OF PARTS THAT CAN BE SENT BY DHL.
Q: CAN WE CONTACT YOUR EXISITING CUSTOMERS TO DISCUSS THE MACHINERY AND THEIR EXPERIENCE
A: OF COURSE WE HAVE A GREAT RELATIONSHIP WITH OUR CUSTOMERS AND MANY OF THEM WOULD BE HAPPY TO DISCUSS THEIR EXPERIENCE.